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Printing Information
 

Standard Imprint Colors


Artwork
1:1 size ratio, all documents should be supplied with a camera-ready art.  Any cleanup / typeset will be billed $50.00 per hour. To avoid any errors, please send a printed copy of your art with your purchase order. E-mailed artwork is accepted as a redrawn vector Adobe Illustrator, Corel Draw, EPS or PSD file with all text converted to outlines. To reduce the chance of e-mail corruption, please use a file compression program such as stufflt or ZIPIT. Scanned images and faxes are not acceptable.

Please note approved artwork is required before orders can be processed. If you require digital artwork assistance, please consider
Affinity Express (formerly VoyagerNow). They are a premiere artwork and digitizing company, with whom PPACanada Inc. has an exclusive licensing agreement, has taken on the name of its parent company and become Affinity Express.

The company has been providing artwork and digitization services for more than 13 years, recreating logos and other graphics for application to advertising specialties or apparel and for posting on web sites. As the largest and most experienced provider, Affinity Express will continue to offer 24/7/365 availability, standard 24-hour turn times, competitive pricing and the highest quality.

To learn more about Affinity Express, call (847) 930-3209 or visit www.affinityexpress.com


Proof
Paper Proof will be sent by fax or e-mail, Delayed response will result in delayed production. Production time starts after receipt of signed confirmation. Finish Proof: US$50.00(G) per color per location plus price of item plus screen charges. Change on finish proof US$35.00(G)

Orders
All orders required via fax or e-mail. Verbal orders will not be accepted.  Confirmation of the order with the exact size of the artwork will be sent. The date of order begins on the date after we received the signed confirmation.  We are not responsible for printing error or deficiency after customer’s approval .

Repeat Order
$30.00 (G) set up for exact repeat only.

Ink Colour
For ink changes within an order add $20.00 (G) per colour change. Product colour changes are available for minimum catalogue quantities only.

Colour Match
We do a PMS color match at a charge of $20.00 (G) the best matches will be achieved when printing on a white product. For some reasons, an exact PMS colour match cannot be guaranteed. We do not recommend color matching on coloured surfaces, especially on dark or neon colors.

Payment Terms
All orders are FOB Promotrends Warehouse, Markham, Ontario, Canada. Open Terms on Approved Credit. We accept VISA and Mastercard.

Shipping
Please specify your preferred method of shipment. Split shipments will incur a cost of US$10.00 (G) per location. We are not responsible for delay or damage by couriers.

Quantity
Less than minimum orders are subjects to a surcharge of US$50 and half of the catalogue quantity is required. We reserve the right to ship and bill up to 5% over or under the ordered quantity.

Disclaimer
We are not responsible for typographical errors in copy, or photography misrepresentations. Actual product color may vary slightly from catalogue.

Lead Time
2 to 3 weeks subject to products availability. Rush service upon request, rush charges will be applied       

Returns and Cancellations
All claims must be submitted in writing within 10 days of receipt of goods. No merchandise will be accepted without prior authorization and a return number issued by the factory. All cancellations must be authorized by factory, however, factory may be unable to comply once product is already printed.

*Prices are subject to change without notice or obligation.